Contact TEREA Outlet in Business Bay, Dubai
- Address: Ground Floor, DAMAC Majestine Tower, Business Bay, Dubai, UAE
- Phone and WhatsApp: +971 50 430 6602
- Hours: Monday to Sunday, 9:00 AM to 10:00 PM
- Delivery: within 1 hour in Dubai, 2 hours to Sharjah and Ajman, 12 hours to other emirates
TEREA Outlet is an independent retailer, not affiliated with Philip Morris International. Products are for adults 18+ only.
Contact TEREA Outlet: WhatsApp, Call or Visit

The fastest way to contact TEREA Outlet is WhatsApp on +971 50 430 6602: a real person from our Business Bay team replies in minutes, every day from 9:00 AM to 10:00 PM. You can also call, email or walk into our TEREA Outlet Dubai store at DAMAC Majestine Tower.
TEREA Outlet, Ground Floor, DAMAC Majestine Tower, Business Bay, Dubai. Phone and WhatsApp +971 50 430 6602, email tereaoutlet@gmail.com. Open Monday to Sunday, 9:00 AM to 10:00 PM. Delivery within 1 hour in Dubai and to all seven emirates.
Message us on WhatsAppOrder on WhatsAppCall +971 50 430 6602
Ways to Contact TEREA Outlet
+971 50 430 6602: orders, product advice and delivery updates.
Phone
+971 50 430 6602, daily 9:00 AM to 10:00 PM.
tereaoutlet@gmail.com for business enquiries and invoices.
Visit
Ground Floor, DAMAC Majestine Tower, Business Bay. Get directions.
What to Send Us on WhatsApp
- The products and number of cartons you want, for example two cartons of TEREA Amber Uzbekistan
- Your delivery area or a location pin
- How you want to pay: cash, card on delivery or online
- Any question about flavours or devices; we will suggest a match
How to Get to TEREA Outlet
By Metro
Take the Red Line to Business Bay Metro Station, then a short taxi ride or a walk across the Business Bay bridges towards the Dubai Canal side. Send us a message when you arrive and we will guide you to the entrance.
By taxi or ride-hailing
Ask for DAMAC Majestine Tower, Business Bay. Drivers know the tower, which sits close to the Dubai Canal and a few minutes from Downtown Dubai and the Dubai Mall.
By car
From Sheikh Zayed Road, take the Business Bay exit and follow signs for Al Abraj Street. Short-stay parking is available around the tower, or message us and we will bring your order down to your car.
What Customers Ask Us About
- Which TEREA flavour matches the cigarettes or HEETS they use today
- Which IQOS ILUMA i model to buy, and how to set it up
- Why a device blinks red, will not charge or will not heat
- How to check that TEREA sticks are genuine and tax-stamped
- Delivery times to their area, and same-hour delivery to offices and hotels
Whatever your question, there is no need to buy first. Message us and we will help.
Opening Hours and Holidays
| Day | Store hours | WhatsApp and phone |
|---|---|---|
| Monday to Sunday | 9:00 AM to 10:00 PM | 9:00 AM to 10:00 PM |
| Public holidays | Usually open; check WhatsApp for changes | Answered as usual |
Messages sent after 10 PM are answered first thing the next morning, and online orders placed overnight are delivered as soon as we open.
Business and Bulk Enquiries
We supply offices, hotels and events across Dubai and the wider UAE.
Running an office, hotel or event in Dubai and need regular TEREA or IQOS supply? Email tereaoutlet@gmail.com with the products, quantities and delivery schedule you need, and we will reply with a quote. Invoices with full company details are available on request.
Visit Our TEREA Shop Dubai
Our store is on the ground floor of DAMAC Majestine Tower in Business Bay, a short drive from Downtown Dubai, DIFC and Dubai Canal. See every TEREA origin on the shelf and get your IQOS set up in store. Read more about TEREA Outlet, check delivery times, or browse our TEREA FAQ.
Contact TEREA Outlet FAQ
What is the fastest way to contact TEREA Outlet?
TEREA Outlet WhatsApp: +971 50 430 6602. We usually reply within minutes between 9 AM and 10 PM.
Where is the TEREA Outlet Dubai store?
Ground Floor, DAMAC Majestine Tower, Business Bay, near Downtown Dubai, DIFC and the Dubai Canal.
Can I order by phone or WhatsApp?
Yes. Send your list and address on WhatsApp, or call us, and we will confirm the total and delivery time.
Is there parking at the store?
Yes, short-stay parking is available around DAMAC Majestine Tower. Message us and we can also bring your order to your car.
Do you speak Arabic?
Yes. Our team can help you in English and Arabic, on WhatsApp, on the phone and in store.
Can I reserve stock before I visit?
Yes. Message us the flavours or device you want and we will hold them for you at the counter for the same day.
Can someone else collect my order?
Yes, as long as they are 18 or over. Send us their name on WhatsApp and they can collect it from the store or receive the delivery.
Can I get help with a device I bought elsewhere?
Yes. Bring your IQOS ILUMA to our Business Bay store and we will take a look, explain the lights and help with set-up, free of charge.
How do I report a problem with my order?
WhatsApp us a photo of the item and your order number. Faulty or wrong items are replaced or refunded within 7 days.
We Are Here to Help
Message us now on WhatsApp with your question or order, or drop by our TEREA Outlet Dubai store in Business Bay.
For adults 18+ only. Tobacco and nicotine products are addictive. TEREA Outlet is an independent retailer in Business Bay, Dubai, and is not affiliated with Philip Morris International or IQOS.



